Returns and exchanges can be made within 7 business days from the date when you received your order. All returned and exchanged items must be in an unworn condition with all tags attached. Eco-suits must have the original liner not removed or replaced. Please email firstname.lastname@example.org with your return or exchange request and you will be responded to promptly. Please note, we do not cover shipping costs for items that are to be returned for a refund or exchanged for another dressing gown or eco-suit.